Why This Training?
Training has acquired an important role in Jordan’s civil society sector, with NGOs implementing a variety of training services that vary in topic, depth and reach. However, most training
activities tend to be an extension of classroom-style education, usually involving lectures as
the primary medium of communication. The Manual is intended to bridge the gap between
the sophistication of topics and skills that are the core of training services currently delivered
in Jordan and the mechanisms used to plan for, design, implement, manage and evaluate the
delivery of this content to various target groups.
The Manual is based on a comprehensive consultation process with trainers and NGO leaders to
identify the priorities and needs, as well as challenges and opportunities that decision-makers
face with regard to managing how their training units operate, how they allocate the necessary
resources and how they evaluate its impact. Focus groups were held with 24 training professionals representing three different groups: NGOs whose core mission includes training, NGOs
who integrate training in various project plans, and freelance trainers providing training services
to NGOs. This process in turn contributed to collecting data and information about the training
situation, both perceived and experienced, and to the understanding of how each group implements a training cycle.
The Manual is designed as both a capacity-building tool and desktop reference and is intended
to serve as an engaging and informative resource to strengthen your NGO’s training efforts to be
more strategic, organized and integral to your overall performance objectives.